Get in Touch With Us
Got a question about a sweepstakes casino we've covered, spotted something that needs updating, or just want to share feedback? This page explains how to reach the Social Casinos team and what happens once you do.
How to Contact Social Casinos
Email is the best way to reach us. Write to [email protected] and a real person on our team will read your message and reply — we don't rely on automated responses to stand in for an actual answer. We aim to get back to you within two working days, though during busier periods it can take a little longer.
If you can, tell us upfront what your message is about. A quick line saying whether it's a correction, a general question, or feedback on our list of non-GamStop casino coverage helps us route it to the right person faster.
What You Can Get in Touch About
- Questions about how sweepstakes casinos work — if the dual-currency model, Sweeps Coins redemptions, or eligibility rules on our site are unclear, ask and we'll do our best to point you in the right direction.
- Corrections and updates — sweepstakes casino terms, welcome offers, and state availability change often. If you spot something on this site that looks out of date, we want to know so we can look into it.
- Feedback on our rankings and reviews — we welcome input on how we compare platforms like Crown Coins, Casino.Click, or the other operators we cover, including where you think we've got something wrong.
- Content suggestions — if there's a topic related to sweeps coins casinos or social casino gaming you'd like us to write about, let us know.
- Partnership or editorial enquiries — if you represent an operator or a media outlet and want to discuss working with us, introduce yourself and explain what you have in mind.
- Concerns about responsible play — if you or someone you know has questions about their own play habits, mention this in your message and we'll point you toward appropriate resources.
What We Can't Help With
We're an independent comparison and review site, not the operator of any sweepstakes casino platform. That means we can't process account verification, issue redemptions, resolve billing disputes, or answer questions tied to a specific account you hold with a site like Spinblitz, SplashCoins, or any other brand we cover. For those matters, please contact the operator directly through the support channels listed on their own platform — usually found in their help centre or account settings. We also aren't able to offer legal advice on whether a particular sweepstakes casino is permitted in your state; if you have questions about local law, your state's consumer protection office or a licensed attorney is the right place to ask.
Why Accuracy Matters to Us
Sweepstakes casinos operate under a promotional model that differs from licensed real-money online gambling, and the rules around eligibility, redemption, and state availability shift regularly. We try to keep our coverage current, but operators change their terms without much notice, and laws vary by state and continue to evolve. If something we've published no longer matches what you see on a platform, telling us helps keep this site useful for the next reader. We review every correction request rather than dismissing it, and we'll follow up once we've looked into it.
Before You Reach Out
A few things that help us help you faster:
- Mention the specific page or platform your question relates to, if applicable.
- Include your state if your question is about eligibility or availability — this varies significantly across the US.
- Keep account-specific issues (verification, redemption delays, deposits) for the operator's own support team rather than ours.
- Give us a little time to respond properly rather than a same-day answer — we'd rather reply thoroughly than quickly.
Thank you for taking the time to visit this page. We read everything that comes in, and we look forward to hearing from you.